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Cloud 9 Software, a leading provider of cloud-based practice management systems for orthodontists, pediatric dentists, and dental/orthodontic service organizations, recently acquired ToothFairy LP, an experience management software client (CXM) designed for the orthodontic industry.
ToothFairy can help orthodontists optimize their sales pipeline and maximize returns by leveraging personal insights from potential patients and best practices from other industries.
ToothFairy is the culmination of years of research and application of high reliability organizational principles to orthodontic practice management. ToothFairy aims to solve the five biggest problems facing orthodontists today: losing patients to competition, hiring and retaining talent, winning new patients, recalling patients, falling through the cracks, and leading and motivate teams.
Trude Henderson, founder of ToothFairy, also joined Cloud 9 as director of practice growth strategy. Henderson said, “We are thrilled to partner with Cloud 9, a company that shares our commitment to providing customers with the modern solutions they need to improve their competitive advantage, accelerate sales velocity and better serve patients, their thereby retaining existing customers for generations to come and gaining new ones – sooner.
Mike Ressel, CEO of Cloud 9 Software, expressed his enthusiasm for the acquisition. “The acquisition of ToothFairy represents Cloud 9’s continued commitment to being the strategic platform of choice for practices to grow and optimize. Enabling more start-ups and retaining talented staff has never been more critical to the success of our customers. We are excited to extend the revolutionary capabilities of ToothFairy to our valued customers.
Cloud 9 customers will be able to add the new service to take advantage of groundbreaking CXM tools that help firms shorten the learning curve for new treatment coordinators, increase sales velocity, remove pipeline hurdles, and avoid lost sales opportunities. Proprietary algorithm focuses on consumers’ buying motivations, differentiates “hot” leads from cold leads, and helps staff overcome objections with real-time coaching, scripts, and call buttons. ‘stock. Current ToothFairy users have called the Recall fall protection system “the toughest and easiest to use in the industry,” according to the company.
For more information about Cloud 9 Software, visit its website at www.cloud9.software.
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